What High-Performing Teams Have in Common

There is a common assumption that high-performing teams are made up of high-performing individuals. It sounds logical. Put enough talented people together and good things should happen. Yet most people who have worked across different organisations know that...

Culture Is Built Long Before It Is Measured

Organisations often talk about culture as though it is something that can be designed. A new set of values is launched. A vision is refreshed. A workshop is held. Leaders are encouraged to role model the behaviours the organisation wants to see. All of these things...

The Best Decisions Start With Better Questions

Good leaders are often expected to have answers. When a project stalls, people look to them for direction. When conflict arises, they are expected to resolve it. When uncertainty grows, they are expected to provide clarity. Over time, it is easy to believe that...

Change Begins Long Before the Announcement

When organisations think about change, they often focus on the day it is announced. The email is sent. The town hall is scheduled. The new structure is explained. From that point forward, the organisation begins managing the change. But for the people experiencing it,...

When Good People Stop Speaking Up

Most leaders have experienced it, even if they didn’t recognise it at the time. A team member who once contributed freely begins saying very little. Meetings become easier because there are fewer questions and less disagreement. Decisions seem to be reached more...

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